The last time I investigated this matter in an earlier study called MARQuIS ( Methods of Assessing Response to Quality Improvement Strategies ), Concluded that " everything works if done right ." That is, although the model is no wonder no methodologically speaking, this work if there was a very good leadership or the hospital in question was exposed to a certain degree of external pressure which forced them to use risk assessment to help improve safety and quality. Of course, also identified as crucial the involvement of professionals with the model in question.
I do not know if there is a model of perfect quality management. However, I have quite clear that there is nothing worse than not knowing where it leads an organization or the path to be taken to achieve the objectives. So, for now, I am left with the conclusion we came to the project MARQuIS ( have to see the obsession with titles of nobility are in this school! ).
adopt the management model as EFQM, Lean Sigma, seek to obtain ISO certifications, awards for excellent service or visit, even at Disney can serve as a guide for organizations are not absorbed by the day to day and not lose the north. The important thing is not the place full of stamps, but constantly improving the service we provide to the people who come healthcare institutions for help. Such tools can help it, if we implement them, always bearing in mind they are a means and not an end.
As a reward to those who have read to the end this post, I leave you with a song I heard for the first time thanks to Mikel in fitting room on Saturday and that is priceless: Whip my hair by Willow Smith (daughter of Will Smith and sister of the last Karate Kid).
Is not there the figure of the ombudsman for children in the U.S.? 
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